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Their suites are open 24/7, allowing you to take a rejuvenating nap, rest up, or conduct business from the comfort of your own private space. As part of the Centurion® Network, the lounge is one of over 40 locations worldwide, including Centurion Lounges and Escape Lounges - The Centurion® Studio Partner. Please note that access policies may vary from country to country in international locations.
Charlotte Douglas International Airport
It is not funded by the government; it is run by hundreds of employees and volunteers around the world. The waiting list to volunteer at the CLT USO has about 125 names on it. Winners were selected based on results from the annual TellUSO Sound Off Survey, which was completed by more than 16,000 service members and their families worldwide in the fall of 2012. By asking service members and their families to evaluate the usefulness of USO services, they can identify areas for improvement and help set priorities. The awards honor USO Centers for their commitment and service to America’s service members and military families.
Services & Facilities
This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. Additionally, some centers are open for specific hours each day, while other locations are open 24/7, 365 days of the year. Military family members passing through airports should do a quick internet search before they arrive to see the specific operating hours and amenities offered by the USO location they are intending to visit.
What You Need to Know About USO Airport Lounges
Without the need to re-clear security, passengers can spend more time relaxing in the lounge before their flight. The 2 furthest gates are just a 15-minute walk from each other, but it’s still advisable to leave plenty of time to walk from a lounge to your departure gate. Unlike many high school or college courses, where you may have been in class studying around six hours a day, the Army trains for about hours a day, 6 days a week. The USO’s mission is to strengthen America’s military by connecting them to family, home, and country. USO staff, volunteers, and partners all came together to host and greet the new recruits throughout the day as they began their journey back home for the holidays to be reunited with loved ones. This guide is for informational purposes only to assist with your planning.
For business travellers, their lounges also offer conference rooms, so you can hold meetings or make calls in a private and professional setting. Please note that conference rooms may not be available due to local guidelines. Located in both Concourse B and Concourse C, the Admirals Club Lounges are a great place to relax and recharge before your next flight. They offer a range of amenities to ensure your time is comfortable and enjoyable. Southeast region approximately 3,524 volunteers donated 151,244 hours of their time in Giving More Than Thanks to our service members and their families in 2021. With American Airlines operating 90% of flights from CLT, it’s not surprising that it’s the only airline lounge at the airport.
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Centurion Lounge Facilities
The Centurion Lounge offers a range of beverages to suit any taste, so you can indulge in your favourite drink while you relax. When the Charlotte Douglas International Airport center reopened after being closed for several months following the onset of the COVID pandemic, Hosmer was the first to volunteer to work the first shift. Get the latest travel tips, crucial news, flight & hotel deal alerts... Charlotte Douglas International Airport has a Centurion Lounge located in Concourse D/E connector on the mezzanine level.
Most locations, which are typically staffed by friendly and helpful volunteers, feature televisions, video game systems and free Wi-Fi so visitors can use their own devices to check in with loved ones back home. In early 2020, American Express opened one of its largest Centurion Lounges at CLT, much to the delight of those with Amex credit cards. The airport’s compact and convenient layout means that passengers inside the secure area can move between concourses for lounge access without needing to clear security twice. In times of extreme weather or family emergencies, USO airport lounge volunteers and staff often go above and beyond to help the USO visitors.
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Business & Community
When you walk into the CLT USO the first thing you notice is that every inch of the walls is covered with mementos from visitors. “They're so proud to give us a challenge coin or a patch,” Milani said. Patches blanket the wall behind the front desk and display cases hold 3,000 challenge coins given to the USO by thankful military members.
Military spouses may be traveling alone with their children while their spouse is out to sea. Some service members might just have had a flight delay and are now stranded with nowhere to go. The CLT USO is a place where active service members and their families can feel at ease. They can grab a snack, a cup of coffee or a soda and relax in a comfy recliner. The lounge has computers for personal use and official military business. There are gaming systems, phone chargers, books and no shortage of warm, friendly people to talk to.
Admirals Club Membership includes access to nearly 50 Admirals Club lounges and over 60 partner lounges worldwide. To become a member, simply sign up for an AAdvantage account and start enjoying the benefits of membership today. If you’re interested in volunteering at any one of our USO centers or others around the world, please visit volunteers.uso.org to register. Passengers have access to all concourses once they have cleared security. There are no trains or buses required to move around, so it’s possible to walk between connections or when accessing a lounge in another concourse.
When a fallen service member comes through Charlotte, a select group of volunteers on the CLT USO Honors Support Team is with them every step of the way. A reading room in the back of the lounge can transform into a private area for Gold Star families. The Honor Support Team was recently recognized with the Airport Chaplains’ Compassion Award for the impactful work they do. Located in the main atrium of the terminal, Minute Suites offer the perfect place to rejuvenate during an extended layover.
Hosmer is a volunteer at the USO center at Charlotte Douglas International Airport in North Carolina, and was selected as the 2021 USO Southeast Region Volunteer of the Year. She joins a list of USO volunteers nominated from across the globe to include Korea, Bavaria, Delaware, Kansas, Indiana and Arizona who are also being recognized by their respective regions. As we begin 2021, we look forward to continuing our virtual programming in combination with in-person events, ceremonies, and support for our service members and their families. USO Lounges are free of charge for active members of the US military and their families. Every day, America’s service members selflessly put their lives on the line to keep us safe and free. Please take a moment to let our troops know how much we appreciate their service and sacrifice.
You can use your own mobile, tablet or laptop devices to connect to the internet, and you can also watch TV or enjoy a variety of digital magazines, newspapers, and podcasts available on your device. The Club CLT has a single shower facility if you are looking to freshen up between passes, however be aware that at peak hours it may be difficult to access. In the right location, you will find Charlotte International to be a place of relaxation and productivity. The airport provides an array of lounge services from The Admirals Club to the USO Lounge with amenities such as food, beverages, Wi-Fi, and meeting areas.
Award winners received highest overall scores in satisfaction, value, staff helpfulness, friendliness and knowledge in their category. The center is operated by three staff members and more than 250 volunteers. The USO is a not-for-profit organization and not part of the Department of Defense (DoD). The appearance of DoD visual information does not imply or constitute DoD endorsement. Enjoy a cocktail, or explore wines handpicked by renowned wine authority Anthony Giglio.
Since opening its doors in September 2006, the center has provided a “home away from home” for all active duty, reserves, National Guard, retired military personnel and their families as they travel through CLT. The center offers comfortable lounge seating, a family room, snack bar, computer stations and gaming systems. Internet and phones are available free of charge to help service members connect with loved ones while away from home. Since Priority Pass is the largest airport lounge network worldwide, you’ll almost find one available to you — no matter where you’re traveling. USO airport lounges are made to provide comfort to the military community on their journeys, no matter where they’re going. At these lounges, which can be located before or after TSA security checkpoints, service members can find everything from free snacks and coffee to a comfy chair to take a quick nap.
We are one of the largest organizations dedicated to supporting the active duty Armed Forces community, rather than veterans. The USO Lounge at Charlotte Douglas International Airport (CLT) stands as a comforting refuge for service members and their families, offering a serene escape amidst the hustle and bustle of travel. Nestled within the airport, the USO Lounge presents an array of amenities and services designed to elevate the travel experience for military personnel.
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